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Bigelow Tea Headquarters

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Nestled in the heart of Massachusetts, the Bigelow Tea headquarters serves as the nerve center of one of America's most beloved tea companies. Situated in the picturesque town of Fairfield, the headquarters is a place where tradition meets innovation, reflecting the company's commitment to quality and responsibility.

Bigelow Tea, established in 1945, has called Fairfield home for over seven decades. The headquarters embodies the company's rich history, spanning across three generations of the Bigelow family. It's not just a workplace; it's a testament to the family's dedication to the art of tea-making and their passion for creating exceptional tea experiences.

The Birthplace of Innovation

The Bigelow Tea headquarters is where the magic happens. It's where new tea blends are meticulously crafted, and whereasjonen and surroundings

My Day at Bigelow Tea Headquarters
My Day at Bigelow Tea Headquarters
Official Bigelow Tea Website - Buy Tea Online at Bigelow Tea Store
Official Bigelow Tea Website - Buy Tea Online at Bigelow Tea Store
Featured Speaker: Cindi Bigelow of Bigelow Tea | IFBC 2014 Post
Featured Speaker: Cindi Bigelow of Bigelow Tea | IFBC 2014 Post

The sprawling 115,000-square-foot facility houses state-of-the-art manufacturing equipment, tea tasting labs, and extensive quality control departments. It's here that Bigelow's team of experts, led by CEO and third-generation tea maker Cindi Bigelow, ensures that every cup of Bigelow Tea is a delightful experience.

The Art of Tea Blending

At the heart of the headquarters is the tea blending team, responsible for creating Bigelow's signature flavors. This process involves a meticulous selection of tea leaves from around the world, combined with the artful addition of natural flavors and ingredients. The team's expertise lies in balancing these components to achieve the perfect cup of tea.

Bigelow Tea
Bigelow Tea
an aisle in a grocery store filled with lots of food
an aisle in a grocery store filled with lots of food
the inside of a factory filled with lots of green plants and grass in bins
the inside of a factory filled with lots of green plants and grass in bins

Each blend is a story in itself, reflecting the team's creativity and dedication. From the classic English Breakfast to the comforting Chamomile, every blend is a testament to the art of tea-making.

The Science of Quality

The tea blending process is closely monitored by Bigelow's rigorous quality control procedures. The headquarters houses advanced laboratories equipped with technology that ensures the highest standards of taste, purity, and integrity in every tea bag.

Here, experts conduct thorough tests, checking everything from the brewing time and water temperature to the orientation of tea leaves in the bag. This commitment to quality is not just about meeting expectations; it's about exceeding them.

Bigelow Herbal Tea Sale
Bigelow Herbal Tea Sale
several different types of teas on a wooden table with white and green labels around them
several different types of teas on a wooden table with white and green labels around them
Springtime Fun With Bigelow Tea! - Brittany's Pantry
Springtime Fun With Bigelow Tea! - Brittany's Pantry
the shelves are filled with many different types of teas
the shelves are filled with many different types of teas
This Is Why You Should Drink Bigelow Tea (Hint, Hint Calm Your Tummy)!
This Is Why You Should Drink Bigelow Tea (Hint, Hint Calm Your Tummy)!
the shelves are full of teapots and cups on display in front of a large window
the shelves are full of teapots and cups on display in front of a large window

Stewards of Sustainability

Bigelow's responsibility extends beyond creating exceptional tea. The company is deeply committed to sustainable practices, and its headquarters reflects this commitment. In 2006, Bigelow became the first tea company in the U.S. to make the switch to 100% recycled paperboards for their tea boxes, a move that has saved over 10 million pounds of paper.

The headquarters also boasts a LEED-certified packaging department, reflecting Bigelow's dedication to reducing its carbon footprint. The company's tea blends are produced using renewable energy, and its tea bags are biodegradable and compostable.

Sustainable Sourcing

Responsible sourcing is a critical aspect of Bigelow's sustainability ethos. The company works closely with tea growers around the world, ensuring fair trade practices and sustainable farming methods. The headquarters serves as a hub for these partnerships, with a dedicated team working to foster long-term, mutually beneficial relationships with supplier communities.

Bigelow Benefits Tea and Travel
Bigelow Benefits Tea and Travel
Client Challenge
Client Challenge
there are several tables and chairs in the room with many cans on the wall behind them
there are several tables and chairs in the room with many cans on the wall behind them
Bigelow Tea - Seasonal Teas
Bigelow Tea - Seasonal Teas
boxes of bigelow green tea are on the shelf
boxes of bigelow green tea are on the shelf
Tea wall
Tea wall
english tea bags are sitting on the counter
english tea bags are sitting on the counter
Bigelow Tea
Bigelow Tea
the inside of a tea shop with many items on display
the inside of a tea shop with many items on display
the interior of a store with lots of green items on display and shelves full of teas
the interior of a store with lots of green items on display and shelves full of teas
a store with shelves filled with lots of jars and containers on the wall next to each other
a store with shelves filled with lots of jars and containers on the wall next to each other
Celebrate this Spring with Bigelow Tea’s Bee Well Gift Set
Celebrate this Spring with Bigelow Tea’s Bee Well Gift Set
a man standing behind a counter in a room with lots of bottles on the shelves
a man standing behind a counter in a room with lots of bottles on the shelves
there are many bags of tea on the shelves
there are many bags of tea on the shelves

Bigelow's commitment to sustainability is not just about maintaining a balance between business growth and environmental responsibility. It's about creating a positive impact on communities and contributing to a sustainable future.

Community Involvement

Bigelow's commitment to sustainability also extends to its local community. The company actively participates in local initiatives, supporting various charities and community development programs. The headquarters serves as a rallying point for these efforts, with employees consistently contributing their time and resources to meaningful causes.

The company's annual Charity Gala is a highlight, featuring a Silent Auction that raises funds for local charities. Bigelow also supports the Fairfield Public Library and the Fairfield Theatre Company, among many other local initiatives.

The Bigelow Tea headquarters is more than just a manufacturing facility. It's a place where tradition meets innovation, where art meets science, and where responsibility meets sustainability. It's a testament to the company's commitment to quality, integrity, and community. As you enjoy a cup of Bigelow Tea, you're not just tasting a delightful blend; you're also partaking in a rich history and a promise of a sustainable future.